Privacy Policy

At GemstoNa Gallery, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with us, or purchase our products and services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect the following personal details:

• Name

• Contact information (e.g., email address, phone number)

• Billing and shipping addresses

• Payment details (processed securely)

1.2 Non-Personal Information: This includes data such as:

• Browser type and version

• Device information

• IP address

• Website usage statistics (e.g., pages visited, time spent)

1.3 Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected to:

• Process and fulfill your orders

• Provide customer support

• Improve our website and services

• Send updates, promotions, and special offers (only if you’ve opted in)

• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist with payment processing, shipping, or website hosting.

• Legal Authorities: When required by law or to protect our rights.

• Business Transfers: In case of mergers, acquisitions, or asset sales.

4. Data Security

4.1 Protection Measures: We implement industry-standard security measures to safeguard your data, including encryption, firewalls, and secure servers.

4.2 Your Responsibility: While we strive to protect your information, no system is completely secure. Ensure you use strong passwords and protect your login credentials.

5. Your Privacy Rights

5.1 Access and Correction: You have the right to access and update your personal information. Contact us at gemstonafinejewelry@gmail.com to make changes.

5.2 Opt-Out: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

5.3 Cookies Management: Adjust your browser settings to control cookie usage or delete existing cookies.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before sharing any personal information.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If you believe a minor has provided us with personal data, contact us to remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services signifies acceptance of the updated terms.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

• Email: gemstonafinejewelry@gmail.com

• Phone: +60102267480

• Address: Kuala Lumpur, Malaysia